My First SEO Campaign | Targeting Salesforce CRM Integration Business For Nexus451
With business the way it is – busy, but not growing as much as it had been in previous years – my co-directors at Nexus451 persuaded me to stop fucking about writing a damned novel in my spare time and look at marketing the company. Naturally I was chuffed with the idea; apart from the fact I’m a sociable misanthrope and can’t stand people (in general), have an even lower regard for the majority of marketing people and think most SEO companies couldn’t find their own arses with a map, what’s not to like?
So, that little chat between the three of us went well.
For them.
I lost.
I reluctantly kicked things off in June, and determined to be allowed play with pixels for a while to keep myself sane I decided – as a Creative Director is wont to do – that a complete rebrand of Nexus451 was necessary. Well, that idea might just have been brought about by Jason – who invested in the company and joined us as a co-director (the fool) and COO. Having come from Palm, he bigged himself up for hours on end about his role there (yaaaaaaaaawn), we eventually, tiredly, please-shut-him-the-fuck-upedly, agreed with him that the company lacked focus in how we presented our capabilities to potential clients. He was right, of course, because we never really paid any attention to that. All our work over the years had come purely from client referrals, and while we had a website we never really paid it any attention. We were always so busy doing client projects we left ourselves out of the loop, which explains why you couldn’t find us in Google under any search criteria other than by typing in ‘nexus451′. Doh!
First impression of the task ahead: how the hell do you go about building an online brand?
I had no idea.
A lot of our clients are a good size, they have established brands and their own marketing people, a PR company on tap, and one or two have SEO companies doing work for them. Now, we tried the PR company route a few years ago and I was hugely unimpressed with the ROI. No way I was going down that route again, not yet anyway. SEO companies, naaaah, I’m not buying into paying a few grand for some poxy report some spotty fifteen year old has run off from some freebie online service and dressed up with a few bits of clip art. Which left me as our marketing department. Cock, as James May would say.
First thing we did was to put ourselves under the microscope, analyse everything we had done for clients over the years and make a list of categories that work fell into. Then we analysed those categories in terms of profitability, the resources they required, the length of the projects involved, and anything else we could think of – in short, we did a business intelligence survey on ourselves. We then did further research on what direction we thought the market could go, and put down our own thoughts on the kinds of projects we’d like to work on. Over the course of a few weeks we pushed all that through a blender and came out with enough information to define ourselves, which became my brief – most of which is what makes up the site structure at the moment.
Obviously, if we were going to change the structure and content of the site it’d be a shame not to throw a few licks of paint at it too. Well, that and the fact I get easily bored. Hence the new logo and overall look and feel, which i still like – for now, but that could all change in a month or two.
Look and feel aside there was content to be filled in. And we all know how easy it is to get content out of clients – it’s a damned sight harder to get it from yourself. This is where my SEOing began, if I was going to do this I was going to make fucking sure it was done well. I gave myself 3 months to get to the top of Google for key phrases, beginning from July 1. We’ll get to the results of it all later.
SEO Step 1 was to analyse keywords that suited the categories we wanted to be found under – those categories pretty much make up out site navigation. I was sure other stuff would come up that we’d want to be found under as the campaign progressed, so we’d need a blog to assist things along. We went with Wordpress, because it’s lovely and even a simpleton like me can use it. The site’s fairly minimal, 10 pages including the blog, so getting the right keywords into the mix was the challenge. I started by analysing our competitors sites, as you should do, seeing where they were coming in the search engines and reading as much of their site content as I could bear. I didn’t keep notes – I rarely do – because I prefer to digest everything and let it simmer in my head for a few days. I did lots of searching using different search criteria to see who came where and for what. I used various free online tools, all legit and above board, that gave me some indication of the direction I needed to go in. And I did a shitload of reading about SEO and online marketing – to the point where it was hard to find anything new or insightful. Honestly, it didn’t take long, a couple of weeks browsing blogs and wikis on and off and I figured was good to go.
SEO Step 2. What about social media? Well, I hate Facebook with a passion so that was out – yeah, yeah, I know, everyone says you have to have a Facebook page, but honestly, life’s too fucking short to be dealing with ugly every day. I went for Twitter instead – I treat it as a cut down RSS aggregator, which makes it bearable. I keep all my personal tweets on my personal damned Twitter account, and anything related to work/design/web on the Nexus451 Twitter account – I detest the business twitter accounts that have a high noise to signal ratio; like I care about where the fuck somebody I’ve never met goes for a pint of an evening or what their pet threw up. I tend to use Hootsuite for posting to Twitter, it lets me view and post to either account, or both, and gives me a view of my LinkedIn account too and an inbuilt URL shortner. LinkedIn is useful, it’s business focussed with none of the Facebook bullshit – like suing small companies for using ‘book’ in their URL … gimme a fucking break. Of course, Facebook might be important if that’s where your customers hang out, but Nexus451 is B2B and not B2C … thank God.
SEO Step 3. Well, the one good thing about having a web development company is having good guys on board who know their stuff. A chunky part of SEO is how the site is constructed from bits of CSS, HTML and javascript. So that bit took care of itself. Don’t scrimp on having your site coded properly, preferably by people who know what the hell they’re doing, because search engines will find you out and slap you with a sock full of stink. What was interesting was seeing that one of our competitors had flawed source code, something the search engines would fall over and bang their heads on repeatedly. That made me smile – something basic that’d take 5 minutes to fix was holding them back. Result!
SEO Step 4. Well, this one is the hard part. Really hard. So hard it requires actual effort. What’s needed is content. Fresh content. Keyword rich fresh content. Keyword rich fresh content that’s relevant and makes sense. Keyword rich fresh content that’s relevant and makes sense, not just to humans but to search engines too. Most every day for the last two months I’ve been pumping out tweets like a crack rabbit whore, feeding the juicy relevant ones through to LinkedIn, and stuffing my noggin reading whatever I post about. I usually do the Twitter thing for an hour in the morning, half an hour around lunchtime, and perhaps an hour or so in the evening. Posting takes a few seconds, but finding interesting relevant shit to post about – that engages my brain anyway – is the time consuming bit. It’s a head-wrecker because you have to crawl through an awful lot of crap, but I think I’m getting better at spotting the trash and spammers. The other time consuming bit is writing your own articles. Again, they have to be keyword rich fresh content that’s relevant and makes sense, not just to humans but to search engines too. Though, if I’m going to be truthful, I really only care about the search engines and getting to a good position. That’s the key, writing Nexus451 articles for human consumption isn’t that relevant for me – getting stuff out there in front of as many people as possible is the first priority. I don’t particularly give a damn about other people’s opinions on what I should write, I care what Google’s algorithms think about what I do write. I’m writing purely for search engine consumption for two reasons – to get better positioning than my competitors (for obvious reasons), and so that I don’t have to pay for a google AdWord campaign. I see Google as a pure advertising platform, the purest, but tarted up in the pretty search engine sequins and mascara which lure people in. The vast majority of Google’s income comes from Ad revenue, and I don’t like spending money if I can find a legit way to get similar results for free. If I can get to page one, or near the top of page one, I’ve saved the company money and maybe helped make some. And that should be anyone’s SEO goal.
So, how did it all turn out?
I’ll post the results next week.
Sorry, it was half past my bedtime hours ago and I’m just too knackered to write more tonight.
Bummer.
Tags: CRM, Integration, Marketing, nexus451, Salesforce, SEO
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